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  • Restart once and wait for reconnection.
  • Test on multiple devices (and Ethernet if possible).
No Internet Fix

This site tracks common “PLDT problem” reports such as no internet, intermittent dropouts, slow browsing, and high ping.

CARE FEATURES

Fast troubleshooting steps

Services
High Ping

If everything stops working across devices, it may be an outage affecting your area rather than a single device issue.

Report a Problem
Contact Support

Start with quick checks, then report and track your ticket if the problem persists.

Repair Tracker
FAQs

No internet connection while Wi‑Fi stays connected to the router.

Complaints
Our nearly 8,000 committedTroubleshootingare ready to help.
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CARE FEATURES

Report & track your case

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Amazing

We create solutions that are bold & up with the times

Our Mission

LOS red light on fiber routers indicating loss of signal.

Our Vission

Slow connection and buffering during peak hours, plus high latency for calls and gaming.

Our Mission

Restart the modem/router once and wait a few minutes for reconnection.

Call us at:

Check cables and light indicators; test on multiple devices and Ethernet if available.

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Interaction Design

If the issue continues, report it with clear details and request a ticket number.

PLDT Down Today
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Repair Tracker
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Jasmine Juthi
Chief Designer

When reporting, share the start time, your location, and the modem light status (especially LOS).

5.0 rating based on 1,234 ratings
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Jasmine Juthi
Chief Designer

Always ask for a reference/ticket number and use the tracker to follow updates.

4.5 rating based on 1,234 ratings
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Jasmine Juthi
Chief Designer

Keep notes and screenshots so follow-ups are faster and consistent.

5.0 rating based on 1,234 ratings
CARE FEATURES

Flexible Pricing Plans

Flexible and affording plans tailored to your needs.
Save up to %20 for a limited time.
  • Restart once and wait for reconnection.
  • Test on multiple devices (and Ethernet if possible).
This Service Plan For 3 Months

Basic Plan

$499

/Month
  • Note the start time and location for support.
  • Request a ticket number and track the status.
  • Check modem/router lights and cables first.
  • Restart once and wait for reconnection.
  • Test on multiple devices (and Ethernet if possible).
FAQs
This Service Plan For 4 Months

Standard Plan

$599

/Month
  • Note the start time and location for support.
  • Request a ticket number and track the status.
  • Check modem/router lights and cables first.
  • Restart once and wait for reconnection.
  • Test on multiple devices (and Ethernet if possible).
Complaints
This Service Plan For 6 Months

Business Plan

$799

/Month
  • Note the start time and location for support.
  • Request a ticket number and track the status.
  • Check modem/router lights and cables first.
  • Restart once and wait for reconnection.
  • Test on multiple devices (and Ethernet if possible).
Troubleshooting
This Service Plan For 1 Year

Basic Plan

$699

/Yearly
  • Note the start time and location for support.
  • Request a ticket number and track the status.
  • Check modem/router lights and cables first.
  • Restart once and wait for reconnection.
  • Test on multiple devices (and Ethernet if possible).
Home
This Service Plan For 2 Years

Standard Plan

$799

/Yearly
  • Note the start time and location for support.
  • Request a ticket number and track the status.
  • Check modem/router lights and cables first.
  • Restart once and wait for reconnection.
  • Test on multiple devices (and Ethernet if possible).
PLDT Down Today
This Service Plan For 3 Years

Business Plan

$999

/Yearly
  • Note the start time and location for support.
  • Request a ticket number and track the status.
  • Check modem/router lights and cables first.
  • Restart once and wait for reconnection.
  • Test on multiple devices (and Ethernet if possible).
Outage Status
Call For More Info

This site tracks common “PLDT problem” reports such as no internet, intermittent dropouts, slow browsing, and high ping.

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If everything stops working across devices, it may be an outage affecting your area rather than a single device issue.

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Start with quick checks, then report and track your ticket if the problem persists.

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No internet connection while Wi‑Fi stays connected to the router.

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